FAQ Category


  • Q What does traceless mean? When does it make sense?

    A Traceless means that these wheels do not leave any marks on the floors. Traceless running castors are widely used in various places to maintain beautiful floors! Grey rubber is e.g. particularly suitable. Polyamide and polyurethane also don´t turn off.
  • Q What does shore hardness mean?

    A The shore hardness provides information on the hardness of the wheel material:
    the higher the shore hardness, the harder the material. Example:
    CASCOO's rubber castors have a shore hardness of around 65° to75°;
    CASCOO's polyurethane castor has a shore hardness of around 95°.
    Rubber is so much softer.

  • Q Which castor for which floor?

    A The selected role should match the nature of the soil in order to provide optimal performance. Here are a few suggestions:
    a. Concrete floor: polypropylene, polyamide (rather loudly), polyurethane (rather quietly), elastic rubber (quietly)
    b. Bright floor: rubber or other traceless castors
    c. Tiled floor: several elastic or rubber castors
    d. Carpet: rubber, polypropylene or nylon (PA)
  • Q Delivery in general.

    A Please contact us with your special inquiry and we will see, what possibilities we have. We always try our best to bring you your goods as soon as possible.
  • Q Can CASCOO accept sample order?

    A Yes. CASCOO accept any sample orders for testing and quality check.
  • Q How to proceed OEM orders?

    A CASCOO is ranked top five castor brand in Germany and top 10 in the European market. 70% of our products are exported to Top.3 European companies.
    All our castors are engraved with brand logo "CASCOO.eu". We also accept OEM orders and first technical drawing for visual confirmation then sample for final confirmation.
  • Q Why choose CASCOO?

    A CASCOO's modern factory covered 20,000SQM in China and 4,500SQM in Distribution warehouse in Germany. Our ability includes:
    a. R&D in Germany office(8 Certificates of Design Patent & 2 Certificates of Utility Model Patent)
    b. 3 project teams for engineering and tooling making
    c. 50 metal press & stamping & hydraulic machines
    d. 8 plastic injection machines
    e. 3 rubber vulcanization machines
    f. 1 polyurethane casting & injection machine
    g. 4 castor final assembling lines
    h. 2 running performance testing stations(up to 3 tons)